The organization facilitates community based child protection services in Three (3) District Municipalities in Seven (7) sub local district in twelve (12) select sites in Mpumalanga Province:

  1. Gert Sibande District Municipality in Albert Luthuli ( Emanzana and Nhlazatshe sites) and Msukaligwa Local Municipality the site offices: (Lothair and Ermelo sites];
  2. Ehlanzeni District Municipality in Bushbuckridge Local Municipality (Acornhoek and Dwarsloop sites) Nkomazi Local Municipality, (Komatipoort and Naas site ) and Mbombela Local Municipality ( Ntsikazi and Kabokweni site )
  3. Nkangala District Municipality in Emalahleni Local Municipality ( Kwaguqua site ) and Thembisile -Hani Local Municipality ( Kwa-Mhlanga site )

Community-based Child Protection Forums (CPF) have been established in all the aforementioned sites. CPFs were established to strengthen and foster collaboration between CLMPU and stakeholder organizations involved with child protection work at community level. Total of 91 Memorandums of Understanding (MoU) were signed with different stakeholder organizations involved with child protection work at community level, Including Home Affairs (DHA), Social Development (DSD), Health (DOH), Education (DOE), Police (SAPS), Agriculture (DOA), and Cooperative Governance and Traditional Affairs (CoGTA); and members from locally based organisations such as Home Based Care Groups, Youth Organisations, National Association of Child Care Workers (NACCW), etc. Currently, the cumulative number of organizational representatives who participate in the CPFs within the 8 sites stands at 185 members. .CPFs seek to conscientize community members to take action against the abuse of children, particularly orphan and vulnerable children (OVC). CPF meetings are convened regularly wherein child abuse issues affecting the local community are discussed, referrals are made for children affected by child abuse and where child protection activities at site level are planned and reviewed.

OAK training was conducted to CPF stakeholder members by Psycho social department. The aim of the training was to capacitate members with knowledge and skills to identify and assist abused children.

CLMPU, through its field staff, identify most vulnerable households and children within the community. A standardize household needs assessments tool will be used to assess social and economic issues of the household. CLMPU registers vulnerable households and children to benefit from a package of services as provided by the organization, beneficiaries will receive a basket of qualitative services are better placed to deal with deserving vulnerable families and children. A multiplicity of services to targeted beneficiaries will be facilitated through various programmes that are coordinated by the Community Development, Training and Capacity Building and Psycho-Social Departments within CLMPU

Achievements through the Community Development Program

A total number 60 care workers were trained by Nicdam on Lay counselling skills. The main aim of the training was to capacitated, provide skills and knowledge to care workers. A 98% submission of PoEs and Competency achievement for the trained CCWs, 100 % SRI no 3 monthly reports submissions to date. By March 2017 all Sites have reported maximum 90% achievement of CCWs on referrals and testing of Beneficiaries. 99% presence of Mentees and CCWs during mentoring visits

Achievements of 2016 targets

New relationship was develop with HUMANA in assisting through HIV/ AIDS counselling and testing and signing of MOU with the Department of Health has strengthen HTC and adherence services to beneficiaries.

24 hour Crisis Line

The Childline service was started in 1986 in Kwazulu-Natal in response to the very high levels of child sexual abuse in South Africa. Provincial offices were developed and in 2003 the Mpumalanga office was launched and affiliated with Childline South Africa, becoming Childline Mpumalanga.

Childline Crisisline is a 24-hour toll free helpline for children and their families who have been victims of violence. The 24-hour toll free telephone line serves as the initial point of intake where social work related matters are reported. All incoming calls are screened and assessed to determine the need for immediate assistance or telephone counselling. The 24-hour national telephone counselling service is available to children up to 21 years of age, as well as adults with concerns about children. Telephone calls are routed to the Childline office closest to the caller, where trained counsellors are available to provide assistance. Calls to the Crisis Line are free from South African telephone networks e.g. Telkom, Vodacom, CellC, and MTN. On average 8000 – 10 000 calls are received per year, evidence of the sincere need for this service.

Counsellors are trained to deal with a wide variety of issues. Services to the crisisline are also routed via facebook and WhatsApp. Assistance can be given in areas of:

  • crisis intervention
  • facilitation of child protection
  • a referral and advisory service
  • counselling
  • Trained counsellors deliver support, information and suitable mediation for cases such as:
  • the physical, sexual and emotional abuse and neglect of children;
  • adult survivors of abuse;
  • perpetrators of abuse and sexual offenders;
  • trafficking, abduction and commercial sexual exploitation of young boys and girls;
  • exposure and witness to domestic and criminal violence;
  • internet pornography;
  • sexuality and gender discrimination;
  • poverty, homelessness, begging and referrals for social grants;
  • behavioral problems;
  • family relationships and parenting skills;
  • health e.g. depression and suicide; substance abuse; HIV/AIDS,
  • child-headed households and bereavement;
  • foreign nationals and refugee children.

Childline Mpumalanga also aims to empower vulnerable children and families through awareness programmes. We aim to encourage families to develop resilience, accept responsibility and to be involved in matters of child abuse.