Home Page | Childline Mpumalanga

The Crisisline acts as a communication line for children and family members to
communicate with our skilled and trained staff regarding counseling, child
protective services and partnerships with a variety of organizations. If you require
any information or support regarding counseling or training, contact us on our,
Help Line.

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Childline hosts a variety of events throughout the year ranging from community
events that raise money for the organization to prize giving events celebrating a
successful and great year.

All reported incidents of physical or mental neglect; physical, emotional or sexual
abuse;abandonment; uncontrollable behavioral problems; ill-treatment or harmful
living conditions are investigated by our Social Workers. Childline promotes child
protection through the identification of vulnerable children though our community
programmes, crisisline, schools programmes and social workers

Our social workers provide approximately 10 000 counselling and support
services per year to abused and traumatised children and their caregivers and in
so doing, strengthen the child protection system.

At Childline, we believe that every child's story deserves a happy ending. This is
why we place so much emphasis on counselling which helps children process
what has happened to them and allows them to go on and live happy and fulfilled
lives.

A variety of extra-mural and therapeutic interventions, which are designed to
ensure the holistic development of children, increasing resilience, instilling
cultural pride and creative abilities through arts and culture programmes,
indigenous games and holiday programmes implemented at each CBC

We also ensure that information on all child related issues can be accessed
through social media and our website and we use these platforms to share
pertinent advice, resources and practical information.

116 • Available Anytime • Free/Mahala

Counseling
& Support

Crisisline

Events

Child
Protection

Child
Development

Info For
Children

Vision:

To prevent child abuse and promote and protect the welfare of all children and child support systems in Mpumalanga.

Mission:

To establish a culture of respect for all children’s rights as described in national legislation to ensure a safe and stable future for our children through committing ourselves to:

Provide a counseling service to all children calling the toll free number, and assuring that the children in need of specific interventions get help
Provide specific social work therapeutic counseling to children referred to Childline Mpumalanga.
Engage with communities and stakeholders towards sustainable care and support for orphaned and vulnerable children and their support structures.
Empowering children and child related stakeholders in Mpumalanga and advocating the plight of children through specific training.
Monitor and evaluate the impact of our services and to report accordingly.
Achieve sustainability though synergy of good corporate governance and high quality services.

Vacancies

Our philosopy is that the growing importance of skilled and motivated employees who are committed to the organisation is recognised strongly in Childline Mpumalanga’s strategic thinking….

Crisisline

“When the sun rises, we are up, when the sun sets, we are up- to listen to the young and the old, to give an ear to the troubled souls and provide soothing, calming and restoring words and helping hands.

Values:

Operate within the best interest of the child by:

Providing child-centered services that takes cognizance of the rights of children and young people and preserve the family unit where possible.
Ensuring children’s voices are heard in all our projects.
Delivering efficient, effective, specialized, culturally sensitive, accessible and supportive social services.
Remaining transparent.
Remaining totally objective in all aspects of operations.
Remaining accountable to children we serve, the social work profession, our partners and the Childline Team.
Demonstrating respect for persons of all class, race, language, religious, cultural and sexual orientations.
Maintaining open and direct communication.
Developing efficient and effective organizational structures, policies and procedures that will enhance service delivery to all children.
Working within a development model of social service delivery that respects the client’s right to confidentiality within the limitations of the child protection system.